Shipping Policy

Shipping Policy

Thank you for choosing to visit and shop with Heartland Fashion. Below, you will find the terms and conditions that form our Shipping Policy.

At Heartland Fashion, our goal is to offer clear and transparent estimates for processing and delivery times. While we focus on efficiency, we are a dedicated team constantly working toward perfection.

How to Place an Order

For security purposes, we do not accept orders over the phone. To place an order, please follow these steps:

  1. Navigate to the product page of the item you'd like to purchase.
  2. Select the quantity and click "Add to Cart."
  3. You’ll be prompted to create an account or log into your existing account.
  4. During checkout, review or enter your shipping address and payment details.
  5. Complete the order by confirming the details and proceeding to checkout.

Shipping Rates and Delivery Times

Rate Name

Processing Time (Mon-Fri)

Transit Time (Mon-Fri)

Shipping Cost

Free Shipping

1 - 3 Business Days

4 - 9 Business Days

Free

Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)

Delivery and Processing Overview

Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)

Processing Time: 1 to 3 business days (Monday to Friday)

Delivery Time: 4 to 9 business days (Monday to Friday)

Total Estimated Delivery Time: 5 to 12 business days (Processing + Delivery)

Our Shipping Partners

  • USPS (United States Postal Service)
  • UPS
  • FedEx

Tracking Information

We also provide tracking numbers for all orders. Once your order has been shipped, we will provide you with a tracking number that you can use to track the progress of your package. 

Alternatively, copy the tracking number from the email and visit the courier’s website (USPS, UPS, or FedEx) for real-time updates.

Incorrect Address

Please double-check your shipping address before submitting your order. We are not responsible for packages that cannot be delivered due to incorrect addresses. If an order is returned to us because of an incorrect address, we will refund the order amount (excluding shipping fees) and you will need to place a new order.

Address Change

If your order has not yet been shipped, you can request an address change by contacting our customer service at Support@heartland-fashion.com. Once an order has been dispatched, we cannot guarantee changes to the shipping address.

For further assistance, feel free to reach out:

Phone: +1 2187576601

Email: Support@heartland-fashion.com

Address: Hemelvuur 11, De Meern 3454SP, Utrecht